2020 Rate Increase FAQs

How much did the rates increase?

The rate per 1,000 gallons increased from $3.90 to $4.80

– Average customer usage is 3,000 gallons per month. Their new bill would see an increase of $4.20 per month

Was there an increase to the monthly fees?

Yes. Monthly fees for residential customers increased from $36.00 to $37.50

– Meter fees increased by 4.2% based on meter size

Why were the rates increased?

– A rate increase was necessary due to increased operating costs and much needed capital improvements to the aging water system that cannot be supported by current water rates.

When was the last time that rates were increased?

This is the first rate increase since February 2017.